• Compact Convenience: Weighing only 3.4 kg and designed with a travel-friendly style, the FINDER TW1 is your lightweight, on-the-go telescope for both air travel and outdoor adventures.
• Effortless Astrophotography: Capture the magic of the night sky effortlessly. Focus, calibrate, choose your target, and enhance your astrophotography. Share your cosmic discoveries with ease.
• Versatile Bird Watching: Beyond astronomy, the FINDER TW1 is an exceptional bird watching companion. With dual cameras and depth tracking, it effortlessly captures the charm of birds in 4K high definition, making it an ideal tool for nature enthusiasts.
• Inspiration On-the-Go: Whether uncovering the mysteries of the cosmos or exploring breathtaking landscapes, the FINDER TW1 is your ultimate portable companion for inspiration and endless fascination.

Shipping

*Shipping costs for Japan and Europe are calculated separately.

Returns

BEAVERLAB strives to provide quality-assured and good performance products. If you are caught in some problems when using our products, please contact our support staff for help.
30-DAY MONEY BACK GUARANTEE
 
All orders you purchase on BEAVERLAB may be returned unused
for any reason for a full refund within 30 days from the date of order delivery. The time of delivery is subject to the logistics tracking information. Shipping charges are not refundable after shipment.
 
Returned items must be in original packaging, including all accessories, manuals, and documentation.
BEAVERLAB will not cover shipping costs for non-quality returns.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
 
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
 
NON-REFUNDALE:
 
Damage from outside sources
Products without sufficient proof of purchase
Lost or stolen products
Non quality-related issues
Free products
Repairs through 3rd parties
Purchases from unauthorized resellers
Damage from misuse of products (including, but not limited to: falls,extreme temperatures,water, operating devices improperly)
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

RETURNS
 
>>After receiving the return confirmation from BEAVERLAB, the buyer will be given the return address and will need to return the item to the specified address and then send the tracking slip number to support@beaverlabtech.com so that we can track it and check the order.
 
Please include the following information in your return request.
 
Order number/Proof of purchase
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number
*Please contact our Customer Support team at support@beaverlabtech.com before you submit your return or exchange. Otherwise, we are not responsible to take charge of the related cost may cause.
 
Please provide the valid tracking number and shipping receipts for the returning package within 7 days from the Return&Exchange approval date. Otherwise, your return request will be voided. Please note that the cost of this return has to be paid by the customer, unless the item is faulty.
 
REFUNDS
 
Processed refunds are completed within 10 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.) For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees, including return fees.
 
Late or missing refunds (if applicable) Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you still haven't received a refund please contact our Customer Serive Team at support@beaverlabtech.com
 
CANCELLING OR AMENDING ORDERS
 
If you have ordered the wrong item, please contact us (support@beaverlabtech.com) to cancel or change your order; you can cancel or change your order for free before it is shipped.
In order to maintain a quick turnaround on order processing and shipping, once the package leave the warehouse, it cannot be canceled or amended.

FAQ

How can I connect the smart astronomical telescope to my phone or other device?

You can connect the telescope to your device through the telescope's Wi-Fi functionality and pair it using the corresponding application.

Which sensor is used in the telescope?

The TW1 utilizes a Sony CMOS chip, specifically the SONY IMX307LQD-C model, with a 1/2.8-inch size and a resolution of 1920X1080. The TW1pro features a Sony CMOS chip, the SONY IMX335LQN-F model, with a 1/2.8-inch size and a resolution of 2592X1944. 

Can I record and share the observation process?

Yes, the smart telescope comes equipped with photo and video recording capabilities, allowing you to document the observation process and easily share it through the application. 

Can I connect a DSLR camera to the TW1?

No additional camera is needed for shooting or sharing. The TW1 has a high-resolution photosensitive component internally, providing the best photos and videos on your smart device. 

Is it suitable for beginners? 

Yes, the smart telescope is designed to be user-friendly and is suitable for beginners. It also offers advanced features for experienced observers.