Make your vision wider than ever and observation more comfortable.
2-in-1 design, suitable for both indoor and outdoor exploration.
BEAVERLAB strives to provide quality-assured and good performance products. If you are caught in some problems when using our products, please contact our support staff for help.
30-DAY MONEY BACK GUARANTEE
All orders you purchase on BEAVERLAB may be returned unused
for any reason for a full refund within 30 days from the date of order delivery. The time of delivery is subject to the logistics tracking information. Shipping charges are not refundable after shipment.
Returned items must be in original packaging, including all accessories, manuals, and documentation.
BEAVERLAB will not cover shipping costs for non-quality returns.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
NON-REFUNDALE:
Damage from outside sources
Products without sufficient proof of purchase
Lost or stolen products
Non quality-related issues
Free products
Repairs through 3rd parties
Purchases from unauthorized resellers
Damage from misuse of products (including, but not limited to: falls,extreme temperatures,water, operating devices improperly)
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
RETURNS
>>After receiving the return confirmation from BEAVERLAB, the buyer will be given the return address and will need to return the item to the specified address and then send the tracking slip number to support@beaverlabtech.com so that we can track it and check the order.
Please include the following information in your return request.
Order number/Proof of purchase
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number
*Please contact our Customer Support team at support@beaverlabtech.com before you submit your return or exchange. Otherwise, we are not responsible to take charge of the related cost may cause.
Please provide the valid tracking number and shipping receipts for the returning package within 7 days from the Return&Exchange approval date. Otherwise, your return request will be voided. Please note that the cost of this return has to be paid by the customer, unless the item is faulty.
REFUNDS
Processed refunds are completed within 10 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.) For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees, including return fees.
Late or missing refunds (if applicable) Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you still haven't received a refund please contact our Customer Serive Team at support@beaverlabtech.com
CANCELLING OR AMENDING ORDERS
If you have ordered the wrong item, please contact us (support@beaverlabtech.com) to cancel or change your order; you can cancel or change your order for free before it is shipped.
In order to maintain a quick turnaround on order processing and shipping, once the package leave the warehouse, it cannot be canceled or amended.
Why do ripples flash when zoomed in?
This phenomenon is called "moiré", which is caused by signal transmission. It is the same as the display screen and TV screen. The larger the magnification, the larger and more obvious the moiré, which is a normal phenomenon.
How to connect to the mobile phone?
After downloading the App, connect to the wireless network that comes with the microscope and you can use it.
What is the magnification?
The magnification range can be between 1x-480x, and the focusing distance can be adjusted to change the magnification.
How to make a specimen?
Drop a drop of water on a blank glass slide, then drop the prepared section or the culture solution to be observed into the water, and then cover it with a cover glass.
After connecting to the computer, the zoom-in and zoom-out buttons on the microscope do not work?
After connecting to the computer, the buttons do not work.
Combining optical and digital zoom, the magnifcation Darwin M1 microscope breaks the limits of your vision, revealing extraordinary details and bringing microscopic wonders to life.
Effortlessly capture photos or record videos in real-time by touching the button on the microscope tube or clicking the camera/video icon on the display screen. With the one-click capture function, you'll never miss any excellent moments!
In this self-equipped app, the PHOTO ALBUM stores all photos and videos you captured before. The NOTES part allows you to create notes to record the information of your observation. These files can be shared anytime with your family, friends, or upload to your youtube channels via smartphone wirelessly.
The Darwin M1 microscope adopts an innovative detachable design that enhances its usability in outdoor environments. With a weight of merely 100g and a height of 12cm, this highly portable microscope tube is the perfect handy tool for outdoor observations.