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Make your vision wider than ever and observation more comfortable.
BEAVERLAB strives to provide quality-assured and good performance products. If you are caught in some problems when using our products, please contact our support staff for help.
30-DAY MONEY BACK GUARANTEE
All orders you purchase on BEAVERLAB may be returned unused
for any reason for a full refund within 30 days from the date of order delivery. The time of delivery is subject to the logistics tracking information. Shipping charges are not refundable after shipment.
Returned items must be in original packaging, including all accessories, manuals, and documentation.
BEAVERLAB will not cover shipping costs for non-quality returns.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
NON-REFUNDALE:
Damage from outside sources
Products without sufficient proof of purchase
Lost or stolen products
Non quality-related issues
Free products
Repairs through 3rd parties
Purchases from unauthorized resellers
Damage from misuse of products (including, but not limited to: falls,extreme temperatures,water, operating devices improperly)
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
RETURNS
>>After receiving the return confirmation from BEAVERLAB, the buyer will be given the return address and will need to return the item to the specified address and then send the tracking slip number to support@beaverlabtech.com so that we can track it and check the order.
Please include the following information in your return request.
Order number/Proof of purchase
Video or photo of the faulty product (if applicable)
Complete delivery address
Contact telephone number
*Please contact our Customer Support team at support@beaverlabtech.com before you submit your return or exchange. Otherwise, we are not responsible to take charge of the related cost may cause.
Please provide the valid tracking number and shipping receipts for the returning package within 7 days from the Return&Exchange approval date. Otherwise, your return request will be voided. Please note that the cost of this return has to be paid by the customer, unless the item is faulty.
REFUNDS
Processed refunds are completed within 10 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.) For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees, including return fees.
Late or missing refunds (if applicable) Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you still haven't received a refund please contact our Customer Serive Team at support@beaverlabtech.com
CANCELLING OR AMENDING ORDERS
If you have ordered the wrong item, please contact us (support@beaverlabtech.com) to cancel or change your order; you can cancel or change your order for free before it is shipped.
In order to maintain a quick turnaround on order processing and shipping, once the package leave the warehouse, it cannot be canceled or amended.
Product material?
The casing material of the product is plastic, which is a type of high-strength plastic alloy.
How is the clarity?
The 500W high-definition sensor greatly enhances the image, making it clear, high-definition, and highly magnified, with even greater detail."
Can you see the micron level?
Yes, our microscope is professional-grade and can observe even the tiniest units, such as mites, cell walls, nuclei, bacteria, and platelets.
What is the resolution?
The display screen is 1080P, but if you switch to a computer with a higher resolution, it can reach 2K.
How to save photos?
Our microscope has an embedded SD card that can be transferred to a phone or computer via a data cable, making it very convenient.
The 9-inch large screen makes observation easier, while the IPS panel
provides more accurate, vibrant, and lifelike color representation,
combined with a 1920x1080 full HD resolution, presenting clear and
detailed images.
The Darwin MX features a multi-head microscope-style design, equipped with three sets of objective lenses at 100X, 600X, and 1200X.You can switch between different objective lenses according to observation needs.
Equipped with a 5-megapixel Sony CMOS sensor, Darwin MX has excellent image capturing and processing capabilities, capable of outputting videos and photos with a resolution of 2560x1920, providing you with a high-quality visual experience.
With just a tap on the touchscreen camera/camcorder icon, you can instantly snap pictures or start recording videos/photos, making it easy to document your observation process and never miss any precious moments.
Darwin MX features a user-friendly UI interface, making the operation simple and intuitive. By tapping the edit buttons on the touchscreen, you can measure and annotate the observed image in real time without any complicated steps. With a high precision of up to 0.001m, you can measure tiny details, obtaining more accurate data.
