Make your vision wider than ever and observation more comfortable.
Your New Best Friend is Just a Touch and a Word Away with metaCat!
We ship worldwide using the following carriers: DHL, FedEx, UPS, USPS, YunExpress.
It typically takes 7-15 business days to process your order.
This timeframe accounts for order verification, quality control measures, and packaging.
If the payment is delayed, the processing time will be lengthened.
We typically ship on Thursdays.
The products shall be delivered by International Express within 15 working days.
The shipping method and time vary according to different products and different countries.
In case you order a number of products, it may happen that your order arrives in several deliveries. This also applies to products that have to be pre-ordered. However, we will only charge you one shipping fee.
Please make sure to enter your shipping information in English to avoid possible delays or failure in international logistics. Shipping costs will be automatically billed at checkout based on your shipping address.
After your order is successfully placed, you will receive an Order Confirmation email to confirm your order details.
Once your item ships, you will receive a Shipment Notification email, which includes your order number, express information, and package tracking number, and you are also able to track the status of your order through the email.
Things about order modification, refund processing, shipping updating, and so on will be notified to you in real-time by email as well.
Note:
Returns: You have 7 days from receiving your order to return unopened items. You'll be responsible for any return shipping costs or other risks.
Warranty: If your product malfunctions during normal use within the warranty period, we'll repair it for free. For more details on the warranty, please check the WARRANTY & RETURN.
Strict material selection brings the safest companion for our loving kids. Pet it, hug it and talk with your first robot friend!
You will always have a furry little soul waiting for you after a long day of work. Be the best of you and metaCat is always on your side.
Forget about the litter box, just enjoy the pure love of companion from metaCat.